Question

ProQuest Ebook is not opening or is showing an error message

Last updated: Jun 09, 2026    123 views

There is a known problem with ProQuest Ebooks that has occured due to changes with the platform. 

Error message:

Resolution:

If you see this message you can try the following workaround:

  • Click on the below link which will delete ProQuest Ebook Central Cookies on your internet browser:
    https://ebookcentral.proquest.com/clearcookie/clearcookie.html
  • Once the tool has deleted the cookies, it will re-direct to the ProQuest Ebook Central landing page
  • You can then search for the ebook you wish to read.

Some further steps to try, and for other resources:

  • Clear your cache, in particular cookies. 
  • Try using another web browser, if using Chrome you could try Edge or Firefox.
  • Try opening an “Incognito window"



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