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Q. I need to know about printing

How do I add print credit to my account?

Print credit must be added online using a CREDIT or DEBIT card via the PaperCut website: https://papercut.federation.edu.au/​

  1. Open a web browser e.g. Firefox, Chrome  Note: Do NOT use Internet Explorer

  2. Go to: https://papercut.federation.edu.au

  3. You will be prompted for your username and password

  4. Click the 'Add Credit' tab from the left hand menu

  5. Select the amount of credit you would like to add from the drop down menu and click 'Add Value'

  6. Enter your card details as prompted

  7. Print credit will carry over each year and will stay on your account until you finish your course or leave the university. 

How much does printing cost?

The cost for Black & white printing and photocopying, single sided is 5 cents and 10 cents for double-sided (duplex). Please refer to the chart below:

A4

B & W

Single

$0.05

*Duplex

$0.10

Colour

Single

$0.10

*Duplex

$0.20

A3

B & W

Single

$0.10

*Duplex

$0.20

Colour

Single

$0.20

*Duplex

$0.40

 

Can I print from a laptop or personal device?

Please follow the link to instructions available at the ITS Help page for the new Mobility Print service. 

This will enable you to add Federation University print queues to your personal device (laptop or tablet) by downloading the Papercut application and printer will be added as an option in Office 365.

Please go to Printing from a personal device for the full instructions.

Alternatively, log on to 'Papercut' by going to https://papercut.federation.edu.au/ Once authenticated go to the 'Submit Print' tab.

You have the ability to upload a print document, choose the output options and submit your document to a 'Papercut' print queue. Print jobs will sit in the queue for 12 hours before being deleted, so you do not have to release them right away at a printer.

 

How do I change from double-sided to single-side printing?

All Federation University printers default to double-sided (duplex) printing.

If you want to print a multi-page document as single-sided, you will need to either:

  • Use one of the University's student PC's as they have a full range of options under 'Print properties'.

  • Install the Mobility Print Service (directions above) on your own device and select 'single sided' option when printing your document.

The web-based Papercut print service does not offer single sided printing. All print jobs will default to double-sided. However, if you print multiple copies of a 1-page document, these will print on separate pages.

Am I eligible for free printing?

Free printing is available for the following students:

  • HDR (Higher Degree by Research) students – Masters & PhD 

  • TAFE students 

If you are eligible for free printing your student card will allow you to print or copy free of charge - you do not need to load money to Papercut. 

If you are having difficulty printing free of charge you can submit a ticket through the ITS Service Hub: https://federation.service-now.com 

 

If you need further help visit any of our Library InfoPoints

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Answered By: Fed Uni Library
Last Updated: Sep 25, 2025     Views: 1953

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