Answered By: Xandria Hughes
Last Updated: Jun 04, 2021     Views: 478

Federation University Libraries are now offering a Click & Collect loan service at all campus libraries. Library items can be requested via our catalogue and collected from the library holdshelf during opening hours. This service is pick up only and the collections are not available for browsing.  

To request an item from any of our campuses or to put a hold on an item out on loan, first locate the item you’re interested in using Quicksearch. To place a request, open the full view of the record (click the title if you’re looking at a results list). Click the Request button at the top of the page. You will be prompted to enter your Campus ID and Password (the same information you will use to log into Moodle). Then choose Submit for pick up at your campus.   

You will receive an email when the item is ready to collect from the library. Please check the library opening hours at your campus. Please note that HOLDS will take a minimum of 24 hours to be processed. 

We continue to provide the option of directly posting items to your address if requested. Please choose “postal delivery” and make sure your address is up to date in My Student Centre. You will receive an email with a due date once your hold has been posted.  

The length of time your requested item will stay on the holdshelf will depend on the type of item requested. Please check the “pick up” before date on the email you receive notifying you that your request has arrived and is available for collection.

Please be aware that because of the current high volume demand of particular items, some loan periods may be shorter than normal for postage time to be taken into account. Most items without high demand/holds will have an extension added if posted. 



Borrowing guidelines 


no. of items 


of renewals 

Federation undergraduate and TAFE students 


14 days (2 weeks) 


Federation postgraduate students and Federation staff 


42 days (6 weeks) 


Partner Institute 
undergraduate student*


28 days (4 weeks) 


Partner Institute postgraduate student* 


56 day (8 weeks) 



*Textbooks are not available for loan. 


All borrowed items can be returned on campus.

Please contact the library via 1300 552 567, email or chat if you need more information.  



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